Find or Recover Your First Class Access Code
First Class uses an access code. Find it in your ACD emails, or contact the team if the signup or recovery steps have not worked.
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First Class uses an access code. If the First Class page asks you for a code, follow the steps below to find it or request help.
Already signed up?
- Search your inbox for your ACD welcome email and check a recent ACD newsletter.
- Check your spam and promotions folders, and whether you completed any email-confirmation step.
- Return to the First Class page and follow its current access instructions.
Still missing the code?
Use the ACD contact form. Tell the team which email address you used and what you have already tried.
If you have already signed up again and still have no code, do not repeat the signup. Explain that the signup process did not resolve your access problem. Sending the form requests help; it does not confirm that access has been restored.
New to First Class?
Start on the First Class page and follow the signup and confirmation instructions shown there. Check for the access message afterward. An access code is different from an account password.
Before you book
First Class access does not guarantee a hotel rate or eligibility. Read the individual offer's booking instructions and document requirements. Do not send passport copies, payment details or identity documents through this help center or The Autopilot.